Sunday, November 29, 2009

This one's for Meg (uh oh!)

The title sounds shady right? That's coz this post is shady too, you'll get what I mean as you read along! ;)

So, Meg wrote this post about growing older but not making a huge life-changing contribution to the world, and PseudoRandom (as always) made a very very good point, about making small changes everyday instead of wanting to make a giant change. This reminded me of something that I had heard, oh, just this Friday. Something I wanted to blog about but couldn't fit into that useless last post of mine, so hear goes nothing...

We had a lecture Friday, by Mr. Niranjan De Silva, the CEO of Metropolitan Computers, not the MEP. I learned more in that 1½ hour lecture than I had learned in a whole while. He started off by giving us the bad news. Although Sri Lanka had the highest per capita degree, diploma and other certification holders in Asia, we were also the least productive country in this continent. Raman Roy, the father of BPO had come here and said that he could get anything that the Sri Lankan do done better and faster by the Indians. Anyway, he laid out 5S as a way that we could improve productivity. He also made the very valid point that not enough Sri Lankans have a vision, a dream of where they would be in 10-15 years time. And he said "If you don't know where you're going, then any road will take you there", and told us about stories of interviews in which highly qualified people didn't get the job because they were lacking a clear vision for themselves.

He mentioned that Japanese don't believe in depreciation (not to be confused with wear and tear). He had visited a Toyota factory that had brand new machines. Or so they looked, until he asked the manager. He was told that all the machines were about 20 years old! See, apparently the Japs clean the machines and do any necessary repairs before they leave at the end of their shift. And the machines have remained as good as new for 20-odd years.

Ok, now to the point. He talked about Kaizen, or continued improvement. See, making big changes with your life can be disruptive and too drastic. He talked about how making gradual, small, but continuous improvements can make a bigger development. Apparently when the Japanese engineers came here to build the Southern Expressway (yeah the one with all the collapsing bridges) our bigwigs asked them straight away for 'The Biggest Highway in Asia'. The Japanese were taken aback, and thought how could one of the poorest countries in Asia maintain such a mammoth facility. But they then laid out a plan with a small number of continuous improvements, for example filling up the pot-holes in the current Galle Road, which would decrease travel time to Galle by 15 minutes, creating a 2 lane highway first and then gradually expanding that to a 4 lane one, etc., and at the end of 6 years, Sri Lanka would have the biggest highway in this part of the world. Obviously, those plans were scrapped... ;)

Ok, in conclusion, make small, but continuous improvements. Remember the story of the little kid who was walking on the seashore, throwing starfish that had washed up and were dying back into the sea? And the man asked him why he was doing it, what kinda change would it make, that he wouldn't possibly be able to save more than a couple of them? Remember his answer? coz I sure don't err, I mean he threw another starfish into the sea and said 'I just changed the world for that one'...

P.S. He also mentioned that reading material relating to the industry you're in for an hour every single day, was equal to getting a degree every 7 years. So Meg, if you want to improve your Sinhala I'd recommend talking with someone exclusively in that language for an hour, or in the spirit of Kaizen start at about 15 minutes and gradually increase the duration... :) You can call me if you want someone to talk to... ;) There. See. Shady! lol :D

P.P.S. This post doesn't even remotely do justice to the amazing, captivating speaker that Mr. De Silva is... if any of you get the chance to see him live, I recommend that you take it! :)

17 comments:

  1. Excellent post! I think you did do justice to Mr. De Silva's speech..

    America and Japan has improved their industries in totally opposite thinking patterns. For example as you said Kaizen talks about small improvement and it understand that big changes can be disruptive. Whereas, US came up with BPR - Business Process Re engineering, which talks about drastic changes.

    I agree with small changes..but there is enough material to talk about both methods. Hope this post will be a start for a good discussion!

    ReplyDelete
  2. K - Thank you! Well, you wouldn't say that if you heard him... I only touched on a few points here, but he spoke about many more important matters... :)

    That's a very interesting point you bring up. I hope that there can be more discussion too! :)

    Thanks for your comment K! :D

    ReplyDelete
  3. Great Post Chavie :)

    I won't be calling you a brat anymore, you are quite mature and intelligent, unlike most 'brats' your age :D

    I don't know if Megs is going to take up that offer, but I sure will be calling you every day once I get home for some true blue Sinhala Lessons :)

    ...er... Make that you calling me, I could save up on my phone bill that way :p :D

    ReplyDelete
  4. Tules - Thanks! :D

    anaa, but I love being called a brat!!! ;D and I am a brat, the acting mature stuff only happens once in a blue moon! :D lol

    haha sure thing! I'd love to talk to you! :D yes, we'd have to do something about the phone bill! lol :P ;)

    GG - Thanks! :D and was that a hashtag??? :O haven't seen one of those in aaaages! :) lol

    ReplyDelete
  5. Excellent post! It's nice to know that there are inspirational speakers in SL, esp when you only ever hear about the self-important politicians.

    As for the small vs big changes...isn't the American system that K alluded to a reflection of the obsession our generation (at least the westernised population) has with instant gratification? The 'big impact, now' notion is somewhat short-sighted, and sometimes leads to greater problems later on (exemplified by your comment about the Southern Expressway)...but the idea of curtailing current profits (both monetary and otherwise) in favour of a more sustainable development (and possibly greater profits overall) seems alien to most. As usual, a change in the mindset of the common people is what is needed to bring about lasting change.

    BTW I'm honoured by your suggestion that I always make good points :-)

    ReplyDelete
  6. PR - Thank you! :D true that! now if only we had more people like that in politics... *sigh* :)

    Yep, very true! But this doesn't seem to be a concept that is alien to us, as in it has been around for a good couple of decades at least. Politicians themselves prove that don't they? Short sighted swindling instead of setting up a system by which the country's economy grows and thereby they become richer and have a better chance at swindling more amounts of money... I think Whacko wrote a post about it sometime back but I'm having trouble finding and linking to it... anyway, our generation (of young people) do want drastic changes, just like young people who came before them, don't you think? All the Che t-shirt wearing revolutionaries and their friends? lol :D Agree wholeheartedly with your point about the change in mindset of the general population! :)

    It's not a suggestion, as GG would put it it's a #fact! ;) "Once is happenstance. Twice is coincidence. The third time it's enemy action" lol :D (nooooo, I still haven't started watching the 007's like you suggested... :( should start soon!)

    ReplyDelete
  7. oh, I found the post. :D

    "Freedom is good. And not only for the general public. It is also great for the lining of politicians’ pockets. Sadly though, it seems to me that our leaders are too myopic and short termist even in that age old art they seemed to have perfected; corruption. Just imagine the opportunities for bribes, commissions and other various nefarious under the counter transactional opportunities that would pop up if Sri lanka became a mini commercial hub like Hong Kong!"

    ReplyDelete
  8. Chavie I dunno about Meg, but you sure as hell did me a world of good. Thanx :) Hope Meg feels the same way, im sure she will :)

    ReplyDelete
  9. LOL! Thanks, will take you up on that offer =D

    As for making small changes yeah it would make sense... Guess I'm just impatient to see results...

    ReplyDelete
  10. Dili - I'm glad that my post made a little impact in your life! Thank you for reading bro! :D

    Meg - coooooool!!! ;)

    Yeah, true. But immediate results would need drastic action and chances are you'd be stuck there looking at that drastic change and not doing anything about it, coz it's too big a leap to take... :)

    btw, still think you've got much more of an opportunity than the rest of us sheeple to make a change for the better in this world! :)

    ReplyDelete
  11. Hehe yeah! I should stop being miserable about it and just try harder! =) And I have a plan... =D

    ReplyDelete
  12. Wooooooow.. this is prolly the best post I've read in ages. It's also highly influential as much as interesting. I did pick up a lot from it. Hope to apply them to my life too lil by lil. =D Thanks a million for sharing! ^__^

    ReplyDelete
  13. Meg - cool! you always need to have a plan! :D

    HARUMI!!!! heyyyyyy!!! so nice to finally see you after your small (ok, not so small) break! :D I see you've got a new blog and this might seem kinda strange but I was in Kandy the day you started it! :O ;) Glad to have you back and hope to see you blog regularly!

    And thank you for reading my post! I'm glad if you found it useful! :)

    ReplyDelete
  14. Chavie, I can just imagine how good the speaker was going by the amount you absorbed - good post indeed.

    PS: Good luck with that tutoring class's for Meg!

    ReplyDelete
  15. Sigma - yes, he was brilliant! :D thank you!

    lol, thanks! ;D

    ReplyDelete
  16. Serendib - Thanks man! :D Yes, the speaker did mention how he'd ask for Kaizen from the managers who worked for him, and how they'd make suggestions about how to improve efficiency etc. Two completely different philosophies but I guess the magic lies in actually implementing them instead of sitting and thinking about it, nuh? :D

    yes, I hope so too! Thanks! :)

    ReplyDelete